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Mission Statement Regarding Expectations


My mission is to provide to you

an experience with very consistent results, that are backed by the best products and education.


Who will take care of you?……me, Ann Marie.



From start to finish, you get to experience a private appointment.





~Ann Marie Walts – Owner/ Loft Salon Studio

Thank you for your business.


Hair Extensions - Photography Near Me Western Ma

Expectations Of Service Experience  & Your Beauty Goals

First of all,  I want to personally thank you that you are interested in the services that I have to offer.


Experiences are based on expectations.

I will always strive to build a strong business relationship with you that you can feel that you can personally reach out to me and my business with your needs.

When you choose to do business with The Loft Salon Studio then I – Ann Marie Walts will be personally taking care of you from start to finish.

If you are seeking CONSISTENCY for your end results & experience(s), then you will best benefit by pre-booking your treatment appointments in regular intervals throughout the year.  

I will always continually educate you on the “how to” of:

  • Styling your hair
  • After care of services
  • Help you set realistic expectations for your services
  • Achieve your end results

Your experience and expectations are extremely important to me and my business.

Here at The Loft Salon Studio my business model is to provide undivided attention, private appointments with an ongoing focus on communication and “attention to details.”


Communication is so very important to be able to consistently meet or exceed your expectations.

You can expect your appointment(s) being about your beauty needs and goals.

Trends change, and maybe your tastes changes, too, from time to time.

Consultations & Goals

Has anyone every asked you, “What are your hair or beauty goals?”

The “why” the consultation appointment experience is so important and the necessary first appointment is because it is important that we discuss your goals, pricing and expectations.  This is gone over first.


Consultation Experience:

Everyone learns and communicates differently.

What type of communicator are you?


Are you better communicating with pictures, verbal or talking with your hands?

At your consultation, I will strive to best “listen” to you and your needs through providing you:

  • 45mins to 1 hour of dedicated time
  • Invite you to bring in photos & ideas on your phone or in print
  • Interactively brainstorm for finding the best corrective solution(s)
  • Going over your expectations and ours
  • Provide expert beauty advice
  • Provide you up front pricing prior to you scheduling for the services.

Thank you,

Ann Marie Walts

I went to see Ann Marie at The Loft Salon Studio for Great Lengths hair extensions. The results are absolutely stunning!

She expertly color matched my hair to the extensions, and provided answers to all my questions in a consultation that I had before the installation.

She educated me on all types of hair extensions so that I could pick exactly what worked for me.

You can tell that Ann Marie knows exactly what she is doing!

 She is such a professional.

You can tell she really cares about YOU and not just making a buck.

I knew exactly what I was getting and how much I was going to spend.

On the day of the installation she pampered me-I spent the whole day with her and had the time of my life!

I left feeling like a whole new person. I’m so excited to go on vacation and show off my hair. I’m so grateful I found The Loft Salon Studio!

I will be a client for life!!

Katherine McGinnis

Airforce Pilot

I have been going to Ann Marie for 18 yrs. Since I moved out of MA 3 yrs ago I have tried to find other hair stylist like her, I have not yet been successful.

I just recently flew back for the holidays and made sure I made an appointment with her. She was well worth the wait!

Two main things I really appreciate about Ann Marie, besides her friendly out going personality is that 1) She listens to what it is you want and if for whatever reason you aren’t crazy about it, she’ll fix things right then and there.

She wont give you attitude about it like most hair stylist do.

2) EVERY color and style job she has done for me fades and grows out beautifully! =)

-Lauren M

Lauren Montano

Physician Assistant

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